Terumo Heart, Inc. is dedicated to providing best-in-class customer service to our patients, doctors and hospitals. We strive to accommodate the needs of our customers, and to make helpful resources available to them.

Our customer service representatives are available 24 hours a day, 7 days a week to respond to any needs or concerns. We maintain facilities in the following locations:

UNITED STATES

Global Headquarters
Terumo Heart, Inc.
6190 Jackson Road
Ann Arbor, Michigan 48103
Phone: 800-262-3304

Customer Service
Phone: 800-803-8385
Email: thi.customerservice@terumomedical.com

EUROPE

Vascutek Deutschland GmbH
Terumo Heart Division
Albert-Einstein-Ring 19
Postfach 52 01 52
D - 22591 Hamburg
Germany
Phone: +800-DURAHEART (+800-38-72-43-27)